H.B. Fenn and Company Ltd.

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Order Forms

Adult Spring 2009 Order Form- Excel Spring Adult 2009 (Excel)

Juvenile Spring 2009 Order Form- Excel Spring Juvenile 2009 (Excel)

more order forms

Sell Sheets

Mar 10 2010

058 - Uncle Johns 4-Ply Bathroom Reader

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New Media

YOUNG SHERLOCK HOLMES: DEATH CLOUD

Frequently Asked Questions

General
  Who is H.B. Fenn and Company Ltd.?
  What publishers do you represent?
  Are there any jobs available at H.B. Fenn and Company Ltd.?
  How do I get to Bolton, Ontario?
  What is H.B. Fenn's Co-op policy?

Accounts & Customers
  I have an account with H.B. Fenn and Company Ltd. - how do I request catalogues?
  How do I open an account with H.B. Fenn and Company Ltd.?
  How do I place an order with H.B. Fenn and Company Ltd.?
  How do I find a specific book or author on this site?
  How do I get my book or product distributed by H.B. Fenn and Company Ltd.?
  How do I check the status of my order?

Authors & Publicity
  How do I find out about an author tour or book signing?
  How can I reach an author?
  Do you accept manuscripts from unpublished authors?
  How do I request a quote, review copy or other publicity information for a book?

Academic & Library
  How do I request a desk or examination copy?
  Who is my sales rep?
  How do I find out if H.B. Fenn and Company Ltd. is attending a book fair?

Corporate & Special Sales
  How do I find out if H.B. Fenn and Company Ltd. is attending a show or event?
  How do I find out more about corporate and special sales?
  Who do I speak to about corporate donations?

Who is H.B. Fenn and Company Ltd.?
H.B. Fenn and Company Ltd. is the largest Canadian-owned book distributor and has been in business for over 25 years. We represent over 40 publishers and distribute more than 50, 000 titles. For more information, please click here.

What publishers do you represent?
Please click here for a comprehensive list of publishers represented by H.B. Fenn and Company Ltd.

Are there any jobs available at H.B. Fenn and Company Ltd.?
Please click here for a list of job postings currently available at H.B. Fenn and Company Ltd.

How do I get to Bolton, Ontario?
From Toronto
- Take Highway #427 north until it ends at Highway #7
- Go west on Highway #7 for 1km
- Take Regional Road #50 (formerly Highway #50) north to Bolton

From Barrie
- Take Highway #400 south to King Road
- Take King Road west to Bolton

From Eastern Ontario
- Take Highway #401 west to Highway #427
- Take Highway #427 north until it ends at Highway #7
- Take Highway #7 west 1km to Regional Road #50 (formerly Highway #50) and go north to Bolton

From Western Ontario
- Take Highway 401 east to Highway #427
- Take Highway #427 north until it ends at Highway #7
- Take Highway #7 west 1km to Regional Road #50 (formerly Highway #50) and go north to Bolton

Click here to see map link

What is H.B. Fenn's Co-op policy?
To view the co-op policy, please click here.

I have an account with H.B. Fenn and Company Ltd. - how do I request catalogues?
To request catalogues, please contact your local sales reps or customer service.

How do I open an account with H.B. Fenn and Company Ltd.?
To open an account, please complete the Credit Application and Sales Agreement Form with three credit references (a telephone and fax number for each reference please) and fax to the attention of Customer Service at 1-800-465-3422.

For faster processing of your order, we recommend faxing the completed form and indicate you would like to prepay your first order (MasterCard or VISA); when your first order is ready to ship, you will be called for your prepayment (MasterCard or VISA).

If you do not wish to apply for credit terms, you can leave the credit references blank and write on the credit application that you wish to have a "Prepayment" account; when each order is ready to ship, you will be called for your prepayment (MasterCard or VISA).

How do I place an order with H.B. Fenn and Company Ltd.?
If you already have an account, please contact your sales rep or customer service to place an order. You may order books using MasterCard or VISA by calling customer service at 1-800-267-3366 x461, or by opening an account. Please click here for information on opening an account.

How do I find a specific book or author on this site?
Use the "quick search" function at the top left of the home page to search by keyword, title, author or ISBN. To search with more specific criteria, including a book's category, use the "advanced search" option, also located at the top left of the home page. If you cannot find the information you need, please call customer service at 1-800-267-3366 x461.

How do I get my book or product distributed by H.B. Fenn and Company Ltd.?
Please contact Charlee Berkers at charlee.berkers@hbfenn.com, or call 1-800-267-3366 x267.

How do I check the status of my order?
To check the status of an order, please call customer service at 1-800-267-3366 x461.

How do I find out about an author tour or book signing?
To request publicity and author tour information, please contact publicity@hbfenn.com.

How can I reach an author?
Please send any correspondence to the author c/o Publicity Department at H.B. Fenn and Company Ltd., 34 Nixon Road, Bolton, Ontario, L7E 1W2.

Do you accept manuscripts from unpublished authors?
Yes, Fenn Publishing Company Ltd. accepts unsolicited manuscripts for consideration. Please click here for further instructions.

How do I request a quote, review copy or other publicity information for a book?
To request a quote, review copy or other publicity information, please contact publicity@hbfenn.com.

How do I request a desk or examination copy?
For Examination copies, please e-mail requests to Customer Service at CustomerServiceDept or call 1-800-267-3366. For all other desk and examination copy requests, please click here.

Who is my sales rep?
If you are a library or library wholesaler, please contact Rosalyn Steele at rosalyn.steele@hbfenn.com or call 1-800-267-3366 x283.

For hardware markets, please contact Brian Aasgaard at brian.aasgard@hbfenn.com or call 1-800-267-3366 x258.

For gift and specialty markets, please contact Customer Service at 1-800-267-3366

For corporate sales, please contact Customer Service at CustomerServiceDept@hbfenn.com or call 1-800-267-3366. If you are a school or campus bookstore, please contact your local sales rep.

How do I find out if H.B. Fenn and Company Ltd. is attending a book fair?
If you would like more information, or would like H.B. Fenn and Company Ltd. to attend your event, please contact your sales rep.

How do I find out if H.B. Fenn and Company Ltd. is attending a show or event?
If you would like more information, or would like H.B. Fenn and Company Ltd. to attend your event, please contact your sales rep.

How do I find out more about corporate and special sales?
To request corporate sale or gift and specialty market enquiries, please contact Customer Service at 1-800-267-3366.

Who do I speak to about corporate donations?
Please contact Charlee Berkers at charlee.berkers@hbfenn.com, or call 1-800-267-3366 x267

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